The Certified Facilities Management Administrator (CFMA) program focuses on the fundamentals of day-to-day facilities operations, workplace health and safety, and introductory FM technologies that support efficient service delivery. Participants are introduced to the practical concepts, terminology, tools, and processes that underpin modern FM environments, with emphasis on real-world application in African and emerging-market contexts.

• Operation & Maintenance Techniques: This microcredential covers the fundamentals of facility maintenance, including different maintenance strategies (e.g., reactive, preventive) and the classification of hard and soft services. It provides the essential, hands-on knowledge needed to manage a facility's physical assets.

• Health, Safety & Environment (HSE) Management in Facilities Management: This microcredential is critical for establishing a safe and compliant working environment. It introduces fundamental HSE principles, emergency response planning, and data-driven safety management, which are foundational for all FM roles.

• Technology Application in Facilities Management: As technology becomes integral to FM, this microcredential provides a basic understanding of key tools like CMMS and IoT. It is an entry point for professionals to begin leveraging digital systems to improve efficiency.